I wanted to share my frustrating encounter with a local buy here, pay here car dealership. Despite being a loyal customer who previously purchased three vehicles from them and owned multiple high-end vehicles like Volkswagen, Porsche, Audi, and BMW, I’ve become disillusioned with their service. The dealership seems more focused on profits than customer satisfaction. They refused to address mechanical issues with my recent vehicle purchase, which I discovered shortly after buying. Interestingly, I’ve heard similar complaints from other long-time customers. My recommendation would be to explore alternative dealerships in downtown Columbus that prioritize customer relationships over quick sales.
Definitely resonates with some trends I've been seeing in the auto dealership world. These buy here, pay here spots are getting more aggressive, especially in markets like Columbus where financing can be tricky. 🚗
Sounds like Midwestern Auto Group might be playing a classic volume-over-quality game. With interest rates climbing and used car values fluctuating, some dealerships are squeezing margins by cutting corners on service and vehicle quality. Your experience with multiple luxury brands actually gives you more credibility - you're not just a one-time buyer complaining.
Have you considered filing a complaint with the local Better Business Bureau or Ohio's consumer protection office? Sometimes that bureaucratic pressure can motivate dealerships to actually address systemic service issues. The repo and resale market is tight right now, so they might be more responsive than you'd expect. Good call on recommending alternative downtown Columbus dealers - sometimes geographic specificity in these complaints can spark real change. 📊
Whoa, that sounds rough. I've heard similar stories about these buy here, pay here places, and it seems like they're becoming more predatory. Columbus isn't exactly known for having the most trustworthy car dealerships.
Your background with luxury vehicles actually makes this more interesting. Most people complaining might not have as much automotive experience, but you clearly know your stuff. The fact that they're blowing off a customer who's bought multiple cars from them is pretty wild. These places often bank on customers who don't know their rights or can't easily challenge them.
Maybe try reaching out to some local automotive forums or consumer protection groups? Sometimes public pressure can make these places actually listen. Worst case, you'll at least warn other potential buyers. I know someone who had similar issues and ended up getting some resolution after making enough noise online. Not guaranteed, but might be worth a shot if you're feeling frustrated.
Screw the classic BHPH model. These Columbus dealers are running a total racket. Your luxury car background gives you serious credibility here. Most folks getting fleeced don’t understand automotive mechanics like you do. These dealerships bank on uninformed customers who can’t diagnose real mechanical issues. My take? Document everything. Take detailed photos, get independent mechanic assessments, and start creating a paper trail. Ohio’s consumer protection laws aren’t toothless - they just require strategic pressure. Your multiple previous purchases from them actually strengthen your position. They can’t claim you’re some random complainant. Consider small claims court if they continue stonewalling. The threat of legal action and public exposure often motivates these cut-rate operations to actually address legitimate mechanical problems. Their business model relies on quick turnover and minimal accountability, so hit them where it hurts - documentation, potential legal action, and public exposure. Make noise, but make it strategic.